Last updated:  01/11/2025
Effective Date: 01/11/2025

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1. Introduction

This Privacy Policy explains how YRC (Youth Retreat Centre) (“we”, “us”, “our”) collects, uses, discloses, and protects personal information obtained through our website (the Site), online forms, cookies, and other user-interaction tools.

By using this Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

YRC is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as applicable international data protection standards.

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2. Information We Collect

We may collect personal and non-personal information directly from you, automatically through your use of the Site, or from third-party sources where appropriate.

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2.1 Personal Information

Personal information refers to information that identifies you personally. This may include:

• Name, email address, postal address, or phone number

• Information provided through online forms, registrations, or event bookings

• Any content you submit to us through the Site (e.g., feedback, inquiries, uploads)

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2.2 Automatically Collected Information

When you visit or use our Site, we may automatically collect:

• IP address and device identifiers

• Browser type, operating system, and referring URLs

• Pages viewed, time spent on site, and user interactions

• Cookies, web beacons, and other tracking technologies (see Section 4)

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2.3 Sensitive Information

We generally do not collect sensitive information (such as health data, religious beliefs, or ethnic background). Where such information is voluntarily provided—for example, for event participation or accessibility purposes—it will be handled securely and used only for its intended purpose.

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3. How We Use Your Information

We may use your personal information for the following purposes:

• To operate and maintain our website and improve user experience

• To process event registrations, bookings, and communications

• To respond to inquiries, feedback, or support requests

• To send newsletters, updates, or information about YRC activities (with your consent)

• To analyse website traffic, performance, and engagement

• To comply with legal obligations or respond to lawful requests

• To protect our services, participants, and community members

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We will only use personal information for the purposes for which it was collected or for directly related purposes you would reasonably expect.

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4. Cookies and Tracking Technologies

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4.1 What Are Cookies?

Cookies are small data files stored on your device that help us recognise you when you return to our Site and understand how our content is used.

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4.2 How We Use Cookies

We use cookies and similar tools to:

• Improve website performance and functionality

• Remember your preferences and settings

• Analyse user behaviour and traffic trends

• Support security and fraud prevention

• Deliver relevant content and measure engagement

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You can disable cookies through your browser settings, but some website features may not function properly without them.

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5. Data Storage and Security

We take reasonable precautions to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Security measures include:

• Secure servers and restricted access

• Password protection and encryption where applicable

• Regular monitoring and system updates

• Secure deletion or anonymisation of data when no longer needed

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Personal information is stored within Australia or in jurisdictions with comparable data protection standards. Data is retained only for as long as necessary for operational or legal purposes.

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6. Disclosure of Personal Information

YRC may disclose personal information to:

• Third-party service providers assisting with website hosting, analytics, communications, or IT support

• Regulatory or law enforcement agencies, where required by law

• Third parties where you have given explicit consent

• Emergency services or relevant authorities if there is an imminent threat to health, safety, or welfare

• Professional advisors (e.g., legal, insurance, or compliance consultants) for legitimate operational purposes

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We do not sell or rent personal information to third parties.

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7. International Data Transfers

Some of our service providers may be located outside Australia. By using our Site, you consent to the transfer of your personal information to such overseas recipients.

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Where this occurs, YRC will take reasonable steps to ensure that your information is protected consistently with Australian privacy standards.

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8. Your Rights and Choices

You have the right to:

• Access and request copies of your personal information

• Request correction of inaccurate or outdated details

• Withdraw consent to marketing communications or data processing (where applicable)

• Request deletion of personal information, subject to legal or operational requirements

• Lodge a complaint if you believe your privacy has been breached

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Requests can be made in writing to the contact details provided below. YRC may require identity verification before processing such requests.

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9. Links to Other Websites

Our Site may contain links to third-party websites. YRC is not responsible for the privacy practices or content of these sites. We encourage users to review each site’s privacy policy before submitting any personal information.

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10. Children’s Privacy

We do not knowingly store personal information from minors without guardian consent. If we become aware that such information has been inadvertently collected, it will be securely deleted.

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11. Updates to This Policy

YRC may revise this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The most recent version will always be available on our website, with the date of last update clearly displayed.

Your continued use of the Site following any updates indicates your acceptance of the revised policy.

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12. Contact Us

For questions, concerns, or requests relating to privacy or data protection, please contact:

Director/Founder – YRC (Youth Retreat Centre)
Email: Info@youthretreatcentre.com.au
Phone: 0412 736 333

 

We will respond to all privacy-related inquiries within a reasonable timeframe, typically within 7 business days.